5 Star Service is becoming a way of life at Sinclair & Rush. Since listing the business with Trustpilot, we are proud to be rated as Excellent, 4.9/5 Stars (28.06.23) with over 500 customer reviews. Having spent a lot of time really thinking about what we wanted to be known for as a company and what our over-riding values should be, we have settled on this simple mission. 5 Star Service is now something that we all hold each other to, and forms part of many day to day conversations about the best way to handle situations.
We have always been proudly customer focused and this simple goal keeps this in everyone's mind. As a manufacturing company, we aim to be recognised as reliable and trustworthy, as well as efficient and cost effective.
Thank you to everyone that has taken the time to leave feedback on Trustpilot, we will continue to use this as a guide when reviewing processes.
In order to recognise team members that go above and beyond to help deliver on 5 star service, we will be holding monthly awards, looking across all departments for an expectational customer service. This 5 Star Champion will thanked and rewarded for their efforts.
*If you have someone you would like to nominate for this award, please email us on sales@sinclair-rush.co.uk
"We are all proud to be part of a business that really does put the best outcomes for the customer as the number one priority. As Customer Service Manager, I see the benefits of this initiative every day. I thank everyone that has taken the time to leave us a review and look forward to the monthly awards to recognise outstanding commitment to 5-Star Service." Natalie, Customer Service Manager.
We would love to hear from you on this. If you have received 5 star service from Sinclair & Rush (or have some feedback for us on how we fell short), please leave us a review now at Sinclair & Rush UK Reviews | Read Customer Service Reviews of www.sinclair-rush.co.uk (trustpilot.com)
