To save time, here are answers to our most frequently asked questions. If you can't find what you are looking for, call us now on 01634 686504.
The minimum quantity of each product is different. Standard Stock Items are avaiable from very low quantities for on-line orders (You can view this informaiton by clicking 'view prices' in the Products section). If you would like a specific quotation, please contact sales now on 01634 686504
The minimum order value online is £22.50 for our Standard Stock Items, carriage and VAT will be added at the checkout. Through the office we have a minimum order value of £95. Our Sales Team are available to help between 08:30-17:00 Monday-Friday.
Yes, our website has been set-up to help everyone with small, one-off enquiries. Please test a Free Sample if you are unsure of the fit of the item.
Standard Stock Items ordered before 14:30 will be despatched the same day on a next-day standard service*. If your order is urgent, please confirm stock and upgrade the delviery service by phoning the Sales Team on 01634 686504. If, for any reason your order is delayed, we will contact you as quickly as possible. (*Standard next-day delivery with DPD or FedEx is not guarenteed, contact us to upgrade if your order is urgent).)
If you are based in Mainland UK and order online, you will qualify for free delivery. This will be automatically adjusted at the checkout based on your delivery address.
Free Delivery does not guarantee next-day delivery. If your order is urgent, please contact us on 01634 686504 to upgrade your order.
No we do not have a trade counter. If you would like to arrange a visit to our site please, call on 01634 686504 to book an appointment.
We send samples out free of charge to approve larger orders. Please only request if you are happy with our minimum order values. If you require any technical advice please contact our Sales Team on 01634 686 504.
No, the website offers a selection of our most popular items and product-lines that we keep in stock for fast delivery. We regularly sell 1000's of other parts across many industries and hold safety-stock for 1000's of customers. We are setting up new lines every week and commissioning new bespoke tooling for customers all of the time. If you can't find what you are looking for, or have any questions about a new project, please call the Sales Team now on 01634 686504.
This depends on the manufacturing method, the complexity and size of the item and the estimated annual usage and batch size. As a guide, we would expect Dip Moulded Tooling to range between £300-£3000, Injection Moulded Tooling to range between £3000-£8000, Compression Moulded Tooling to range between £500-£1500 and Extrusion Tooling to range between £1000-£2500. Call now for your quotation on 01634 686504.
If you have any queries relating to your order, please contact our Customer Services Department on 01634 662206.
You can reach us by telephone on 01634 686504 or by email, firstname.lastname@example.org, by the enquiry form at the bottom of the page, or by Live Chat during normal business hours.
Ryan, many thanks for your quick turn around and great service, makes my life so much easier!
Adam, Product Designer
We are very pleased doing business with you and we do appreciate the way you treat your customers. Your sales team leader is always there to help. We are a "happy" customer since 2013 and hope to be one for another very long period.
Gert, International Buyer
We are LOVING Christmas Jumper Day in the office today! More pictures and information about our Christmas fundrais… https://t.co/ZdGN6XYr0l14 December 2018
@julesserkin Isn't it just - lots of exciting stuff to come in the new year as well! Have a lovely Christmas, Jules!14 December 2018
Our elves were spotted working hard to get your orders ready before the Christmas period! There's still time to pl… https://t.co/uWD4rdshpi14 December 2018
UK manufacturing PMI hits 2-month highs at 53.1 in Nov, a big beat https://t.co/VMkJlIGZ3G13 December 2018