With that in mind, here are our top 4 things to consider when choosing a manufacturer, so you can ensure your production process runs smoothly.
Choosing a manufacturer with not only a wealth of experience, but the right type of experience for your product, is key. It’s important to research the background of a manufacturer to ensure they have the appropriate know-how when it comes to making your product. For example, have they made any similar products in the past, or worked with companies that have a similar goal to yours?
You’ll also need to make sure that any manufacturer can cope with change and custom requests. Any manufacturer who has stood the test of time should be able to adapt to internal and external factors, including the needs of your business and the changing economy and markets.
You’re trying to establish a mutually beneficial relationship with your manufacturer wherein you benefit from reliable and flexible manufacturing, and they benefit from the growth of your business financially. Identifying the right manufacturer with whom you can establish this type of relationship will be key to the success of your business and product.
The next thing you need to consider when choosing a manufacturer is quality. This of course means that you should ask extensive questions about the quality of materials they use, as well as their manufacturing procedures. You’ll need to ensure that not only are their practices of the highest standards, but also that they are appropriate for your product.
You should also remember that quality means something different to every business. Ask yourself what quality means to you, and what is most important to your business. For example, perhaps you feel that quality means a swift manufacturing process where the manufacturer asks no questions and follows directions. Other business may find more value in a process where the manufacture asks you questions, gives feedback and offers ideas of better ways to make your product. The fact is that the right manufacturer can not only add to the quality of your product but can add value to your business.
3. Lead times
When you’ve got a large order to fulfil and you’re up against a deadline, lead time can make all the difference. This is why it is vital to establish with your manufacturer a realistic lead time that they can stick to, from order preparation clear through to the shipment of your product.
Just like any complicated process, manufacturing can sometimes be susceptible to changes in expected time, which is why it’s so important to establish a clear timeline, allowing for these changes so that your orders can all be fulfilled on schedule.
You’ll want to make sure that the manufacturer you choose has a strong track record of meeting deadlines and working to a suitable lead time.
4. Customer Service
Our final tip is to make sure that you choose a manufacturer with a strong reputation for excellent customer service. Because the manufacturing process can be long and susceptible to change, you’re going to want a customer service team who is understanding, helpful, and able to communicate with you clearly about the progress of your projects.
Here at Sinclair & Rus, we strive to provide the highest level of customer service to our clients every step of the way. Learn more by reading some of our testimonials.
Safety Stock for PVC Dip Moulded Products are now held in our brand-new warehouse in Kent. We’ve also taken on additional storage for stocking parts in order to reduce lead time and support our customers through busy periods.