New Component Force Customer Service Team Member Delivers

11-08-2009

This week I have happily chatted to customers and taken payments from some very nice customers all over the world. Because Component Force specializes in many products there is a large range to choose from, so I have been updating my knowledge of the vast range Component Force offers. We have such a large range of Plastic Caps, Rubber Caps, Nylon Nuts & Bolts, Masking Products, walking chair sticks...the list goes on!

 

Because Component Force operates in America and Germany I find that I could be talking to a customer requesting samples one day to somebody enquiring about custom moulding the next minute. One minute they are in Kent the next, Frankfurt! I love it!

 

As part of my intensive and thorough customer service training at Component Force I have been conducting post order courtesy calls to make sure all of our customers are 100% satisfied. Because Component Force offer free samples on products – I find that all of our customers are 100% happy with the products as they know what they are buying beforehand.

 

Component Force  is continually updating its product range; I just love the new range of height adjustable castors that the warehouse staff  have been “showing off” to me. Because we keep millions of products in stock it is an exciting business and we get to see all the new ranges. I didn’t realize Component Force was one of the UK's leading suppliers of plastic and rubber goods.

 

I have also learnt so much from manufacturing, as Component Force manufactures a great deal of plastic, rubber, vinyl and much more – It’s so exciting!

 

I am looking forward to delivering more first class customer services to all of our happy customers.

 

 

Victoria Moon

Customer Services

 

 

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